Our Services

Our team maintains close communication with each community, continuously monitoring asset conditions and operations. This proactive approach enables us to track progress on resolutions and deliver both annual and long-term projections, ensuring a well-informed and effective budgeting process.

Our team offers comprehensive support for TELS, a Computer Maintenance Management System, including onboarding (initial login setup, training, task addition and deletion, etc.) and ongoing assistance for managing regulatory and best practice tasks.

Our team conducts regular check-ins with your onsite team through virtual connections and two in-person site visits to each community annually. During one visit, a Regent USA asset manager provides a general facility condition assessment and CAPEX budgeting recommendations

Our team conducts monthly training sessions via TEAMS meetings to foster continuous skill development and deepen industry expertise.

Our team works closely with onsite staff to perform a comprehensive assessment of facility assets following our asset tagging guidelines. Onsite staff are responsible for documenting the equipment inventory and applying identification tags provided by Regent USA.

Capex project processing provides an overview of the requested improvements to ensure processes are followed, proposed services are appropriate and pricing is comparable with services in the facilities region.

Capex project processing provides an overview of the requested improvements to ensure processes are followed, proposed services are appropriate and pricing is comparable with services in the facilities region.

The Annual Facility Condition Assessment is a yearly report completed by our expert Asset Manager. The yearly on-site visit focuses on assessing the main conditions and providing details regarding the areas, components, and units in need of improvement or out-of-code compliance items.

The initial Facility Condition Assessment is only for new Regent USA communities. The initial cost is higher as it requires additional time for an on-site walk-thru, processing and reporting.

The Annual Fire Life & Safety Assessment is a yearly comprehensive survey performed by a Viliagegnce certified Fire Chief. The yearly on-site visit focuses on evaluating the fire risk of a facility and helps to establish emergency response needs.

Our experts assist with the setup and use of a computerized platform, a web-based software designed specifically to help building operators and maintenance teams. Our team assists with facility implementation, training, and assistance with navigating the software maintenance checklists, logs, work order submissions, and reporting

Our team of experts offers a monthly training plan to help your employees across the organization keep their facilities in top condition. Whether joining as new hires or upskilling to support your teams, employees need robust learning to achieve success.