Virtual and Onsite Support

Our team conducts regular check-ins with your onsite team through virtual connections and two in-person site visits to each community annually. During one visit, a Regent USA asset manager provides a general facility condition assessment and CAPEX budgeting recommendations. The other visit, carried out by our life safety audit partner, Vigilance Consulting, focuses on inspecting regulatory life safety compliance issues.

Benefits:

• Comprehensive Asset Management:
  Regular check-ins and site visits ensure that your community’s assets are consistently monitored and maintained, leading to a thorough understanding of facility conditions.
• Informed CAPEX Budgeting:
  The facility condition assessment provided by the Regent USA asset manager during one of the visits helps in making informed decisions about capital expenditures, ensuring that resources are allocated efficiently and strategically.
• Enhanced Regulatory Compliance:
  The specialized visit by Vigilance Consulting focuses on life safety compliance, helping your community adhere to regulatory standards and minimizing the risk of fines, penalties, or safety violations.
• Proactive Issue Identification:
  Regular touchpoints with both virtual and in-person visits allow for the early identification of potential issues, enabling proactive solutions before problems escalate.
• Tailored Support and Guidance:
  The combination of virtual and in-person interactions ensures that your onsite team receives ongoing support, with advice and recommendations that are specifically tailored to the needs of each community.
• Increased Operational Efficiency:
  Consistent oversight and expert input contribute to smoother operations, reducing downtime and improving overall efficiency.
• Risk Mitigation:
  The life safety audit helps identify and address compliance issues, reducing the risk of accidents, liability, and operational disruptions.
• Strategic Long-Term Planning:
  The insights gained from both visits support long-term planning and resource management, helping your community remain sustainable and well-maintained over time.